How to reset the Shelly Plus 1
You need to factory reset the Shelly or it is unresponsive.
Most likely causes
usually this
You want to wipe settings and start over
- Warning: a factory reset erases Wi‑Fi, schedules, cloud links and all custom settings.
- Press and hold the device button for 10 seconds to perform a factory reset.
- Release the button and wait for the LED reset pattern (rapid blink) to finish.
- Add the device again in the Shelly app as a new device.
common
Device not responding to short button presses
- Check the device has power and that wiring is correct and safe.
- Try the reset again and hold the button firmly for the full 10 seconds.
Frequently asked
Does the Shelly Plus 1 support 5 GHz Wi‑Fi?
No. Use the 2.4 GHz network for setup and normal operation.
What LED indicates the device is connected?
A solid red LED means the device is connected to Wi‑Fi.
What is lost after a factory reset?
Wi‑Fi credentials, schedules, cloud links and local settings are all removed; you must set up again.
Can I install the Shelly inside a wall box?
Yes. The device is small and designed for mounting behind switches and in wall boxes per the safety instructions.
Other problems with this device
Plus 1 won't connect to wifiPlus 1 app can't find itFirst-time setup
Sources
Updated 2026-09-09 · plugfix.vercel.app