How to set up the Ring Video Doorbell (battery) in 6 steps
Steps to connect your Ring Video Doorbell (battery), get it back online if it shows offline, and how to reset the device. Always use the Ring app for passwords and device setup; do not enter credentials anywhere else.
We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.
What you need
- Ring app installed on your phone and logged in
- Your Wi‑Fi network name and password available
- Phone within about five metres of the doorbell during setup
- Battery charged or the doorbell supplied with power
Step by step
- Open the Ring appLaunch the Ring app and sign in to your account.
- Add a new deviceTap 'Add Device' or the plus sign and choose 'Video Doorbell'.
- Select your model in the appChoose 'Doorbell (battery)' when prompted and follow the in‑app setup steps; the app will usually ask you to scan a QR or enter a setup code.
- Put the doorbell into setup modeFollow the app to put the doorbell into setup mode and keep your phone nearby while it connects.How you know it worked: The app indicates the device is ready to connect.
- Choose your Wi‑Fi networkSelect your home Wi‑Fi name (SSID) in the app and enter the Wi‑Fi password when asked.How you know it worked: The app confirms the doorbell is connected to Wi‑Fi.
- Mount the doorbellInstall the doorbell at the chosen location following the supplied mounting instructions.How you know it worked: The doorbell is mounted securely and the app shows live video.
Common problems
Video Doorbell (battery) won't connect to wifiVideo Doorbell (battery) is offlineVideo Doorbell (battery) reset
Frequently asked
Why does the app ask about 2.4 GHz and 5 GHz?
Ring doorbells are generally more reliable on 2.4 GHz; choose the 2.4 GHz network during setup or make the 2.4 GHz name visible temporarily.
How far can the doorbell be from my router?
Range depends on walls and interference; if signal is weak, move the router closer or use an extender.
Will I lose stored videos after a reset?
Videos stored in your Ring account and under a Ring Protect subscription remain available; local settings and account links are removed.
Can I reset without removing the battery?
Yes, many models have a reset button or an in‑app reset option; check the guide or the Ring app for your model.
Updated 2026-09-09