How to reset the TP-Link Tapo C200
You want to restore the camera to factory defaults or you lost access to the account.
We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.
Most likely causes
You want to erase settings before giving away the camera
- WARNING: a factory reset erases all camera settings and any linked accounts; you must set it up again in the Tapo app.
- Find the reset button (small hole or button underneath or on the back of the camera).
- Press and hold the reset button for about 5–10 seconds until you hear a sound or the status LED changes, then release.
- Wait for the camera to reboot and add it again in the Tapo app.
Reset does not respond
- Make sure the camera is powered from a stable power source while attempting reset.
- Try holding the reset button a bit longer (10–15 seconds) then release.
- If still unresponsive, contact TP‑Link support or use warranty options.
Frequently asked
Does the Tapo C200 support 5 GHz wifi?
Most Tapo cameras require 2.4 GHz wifi for setup; make sure your phone is on the 2.4 GHz band when installing.
Can I link the camera to Google Home or Alexa?
Yes. The Tapo C200 works with Google Home and Amazon Alexa; link via the Tapo app or the assistant's app.
The app can’t find the camera during setup — what now?
Ensure your phone is on the same 2.4 GHz network, bring the camera near the router, and enable any location/Bluetooth prompts the app requests.
Will I lose recorded clips after a reset?
Yes, a factory reset removes local and device settings; back up any clips first if you need to keep them.
Other problems with this device
Tapo C200 won't connect to wifiTapo C200 is offlineFirst-time setup
Sources
Updated 2026-09-09 · plugfix.vercel.app