How to reset the iRobot Roomba i5

You want to restore factory settings or persistent issues remain after restarts.

We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.

Most likely causes

usually this

Warning: a factory reset will erase Wi‑Fi settings, scheduled cleans and account links; you must set up the robot again in the app.
Try 'Forget device' or 'Reset' in the robot settings inside the iRobot Home app first.
If no option in the app, follow the physical reset method (hold Home and Spot together or the method in your manual) until the robot indicates reset.

common

Try a simple restart first: remove the robot from the dock and use the power/restart option or hold the power button as directed.
Wait 30 seconds and return it to the dock.
Check if it comes back online without a full factory reset.

sometimes

Perform a factory reset as described above if restarts fail.
After reset, sign back into iRobot Home and add the robot again via 'Add device'.
Install any firmware updates offered immediately after reconnecting.

Does the Roomba i5 work on 5 GHz Wi‑Fi?

Most Roomba i5 models require 2.4 GHz Wi‑Fi; use the 2.4 GHz network during setup.

The app shows 'robot offline' — what should I check first?

Check your router and internet connection, reboot the router if needed, and ensure the dock is within good Wi‑Fi range.

Will a reset remove my maps and schedules?

Yes — factory reset removes saved maps and cleaning schedules; note any important settings before resetting.

How do I know the robot is in pairing mode?

It typically makes a sound or shows a light pattern; the iRobot Home app also guides you through confirming pairing mode.