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How to reset the Canon PIXMA TS3350

You need to reset the printer to factory defaults or clear network settings.

We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.

Most likely causes

usually this

Persistent network errors not fixed by other steps

  • Warning: a factory reset will erase all network settings and personal preferences; you will need to set up the printer again.
  • On the printer, open the 'Setup' or 'Settings' menu and choose 'Reset' or 'Restore default settings'.
  • Confirm the action on the display and wait for the printer to complete the reset.
  • After reset, put the printer back into Wi‑Fi setup mode and run the Canon PRINT app setup again.
  • Signal: the display shows settings restored and the printer prompts for basic setup.
common

You only need to clear network settings (not full reset)

  • Look in the 'Network' or 'Wi‑Fi' menu for an option to clear network settings and choose that if available.
  • Confirm that only network information will be erased.
  • Run the wireless setup in the app again to reconnect the printer.
  • Signal: Wi‑Fi name and password are cleared and the printer is ready for new connection.

Frequently asked

Why can't my phone find the printer during setup?

Make sure your phone is on the same 2.4 GHz Wi‑Fi network and the printer is in Wi‑Fi setup mode; disable VPN and mobile data.

Does this printer support 5 GHz Wi‑Fi?

This printer typically works on 2.4 GHz; check that your router offers a 2.4 GHz network and connect to that.

What is lost after a factory reset?

A full reset removes Wi‑Fi settings and personal preferences; you will need to set the printer up again in Canon PRINT.

The app asks for a PIN during setup — where do I find it?

The printer may display a PIN during setup on its screen; enter that PIN exactly into the app if requested.

Other problems with this device

PIXMA TS3350 won't connect to wifiPIXMA TS3350 app can't find itFirst-time setup

Updated 2026-09-09 · plugfix.vercel.app