Xiaomi Smart Band 8 app can't find it: what to do
Mi Fitness does not find the band during setup.
We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.
Most likely causes
Bluetooth scan blocked by other apps or cached data issues
- Close any apps that might use Bluetooth (for example other fitness or music apps).
- Force stop Mi Fitness in the app settings and clear cache if needed.
- Reopen Mi Fitness and try searching again.
Wi‑Fi or network interference (2.4 GHz vs 5 GHz) or phone network settings
- Turn off Wi‑Fi briefly on the phone to rule out network interference during pairing.
- If your router has separate 2.4 GHz and 5 GHz networks, it’s fine to disable Wi‑Fi on the phone temporarily so only Bluetooth is used.
- Retry pairing with only Bluetooth active.
Band is asleep or screen is off
- Wake the band screen by tapping it or moving your wrist.
- Hold the band close to the phone and start the search again in the app.
Factory reset
Warning: a factory reset erases all local data on the band and unpairs it from your Mi account; back up any data in the app first.
- Wake the band screen and navigate to the Settings menu.
- Find 'System' or 'Reset' and select 'Factory reset' or 'Reset' (menu names may vary).
- Confirm the reset on the band and wait for it to restart.
- After reset, reopen Mi Fitness and pair the band again.
Frequently asked
Why can't the app find my band?
Ensure Bluetooth is on, the band is awake, and Mi Fitness has Bluetooth/location permission. Close other Bluetooth apps and try again.
Will I lose my data after a reset?
Yes, a factory reset erases local band data; data already synced to the Mi Fitness cloud is usually preserved.
Can I pair the band with two phones at once?
Usually no; unpair from the first phone before pairing with a second.
What to do if pairing keeps failing?
Charge the band, toggle Bluetooth on your phone, grant permissions, and if needed perform a factory reset then try pairing again.
Other problems with this device
Smart Band 8 won't pairSmart Band 8 resetFirst-time setup
Updated 2026-09-09 · plugfix.vercel.app