How to reset the Nintendo Switch

You want to reset the Switch to factory settings or perform a soft reset.

We could not fully consult the manufacturer's support page for this model; the steps are general and may differ in details.

Most likely causes

usually this

Hold the power button for 12 seconds to force the console to turn off.
Wait 10 seconds, then press the power button briefly to turn the console back on.
Check whether the issue is resolved without changing settings.

common

Warning: a factory reset erases all console data, saved games and user accounts unless you have cloud backups.
Make sure you are signed in to your Nintendo Account and back up saves where possible.
Go to System Settings > System > Initialize > Initialize Console and follow on-screen instructions.

sometimes

Forget the wifi network via System Settings > Internet > Internet Settings > select network > Forget.
Reconnect by selecting the network and entering the password again.
Verify online features are working without affecting other console data.

Why won't my Switch connect to my phone hotspot?

Some mobile carriers or hotspot settings block certain devices; try using the 2.4 GHz band if available and check for any hotspot restrictions.

Will I lose my saved games with a factory reset?

Yes, local saves are removed unless you have cloud backups via your Nintendo Account or other backups.

How can I tell if the wifi signal is too weak?

If other devices nearby work well but the Switch shows low signal in System Settings > Internet, the signal is likely too weak.

Can I reset only the network settings on my Switch?

Yes, you can forget the wifi network and reconnect without performing a full factory reset.